We understand that some businesses have one key person that handles their IT Support. This person will be resolving the day to day issues that the company face. What if problems arise whilst they are off sick or on annual leave?
We offer a very basic IT Support agreement where we can be in place to assist your business. We can offer cover whilst your IT person is on annual leave or if they are absent from work. We will also be here to assist them with any difficult issues they face.
It is good to know you have someone to call on if things are not working as they should, we will not try to take over your systems. We will ensure we have the knowledge to support your systems should a problem arise. If a problem occurs we will resolve the issue raised to enable work to continue. We will also leave a full report for your IT member when they return.
We can tailor this to suit you and your business needs.